“…much has been written about the demise of e-mail, given the annoyance of spam and the rise of tools like instant messaging, voice over IP and text messaging. But e-mail has hung on to its utility in office environments and at home, even if it’s given up some ground to new challengers. It may be that social networks are the most potent new rival to e-mail, one of the Internet’s oldest forms of communication. With tens of millions of members on their respective networks, MySpace and Facebook can wield great influence over a generation living online, either through the cell phone or the Internet.”
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1. Nobody owns it. MySpace, Facebook are all at whim of their owners. They can be snooped, modified, crippled, disabled, limited, etc.
2. Email is secure. Email can be done 100% internal (Exchange) or external.
3. Email is manageable. It can be sent to many devices, filters, storage mechanisms. MySpace, Facebook, etc. are all 100% web based, and the org (or individual has no control).
4. Email is universal. This STILL isn't the case with IM. You still can't IM across networks. Social networks have the same thing. No 1 will become dominant. Hasn't happened for search after all those years, not for IM, ISP, or anything else they predicted will have 1 winner.
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